Posting here for visibility and mostly to hear that I'm not alone, as I'm extremely frustrated right now. (Tickets have been filed, but response so far has been that they can't fix it for me.)
This is my first Civil War event (started playing at the tail end of the anniversary), and I have been looking forward to it. My heart is with Team Iron Man, but for the first week I chose Team Cap, to see how things work and because I knew we'd get to switch after a week anyway. The first week went without a hitch for me, but I did read that many others had problems. I was really looking forward to the switch.
Then yesterday, the switch. Get the remote notification, choose Team IM, talk to Maria, let the pilot take me to the airfield. Finish airfield. Get buff, max out influence. All fine. Decide to do achievements, go back to airfield -- there's no way to go to the (normal) airfield. (Screenshot: http://imgur.com/a/VND4T ). (Yes, I have two cosmic airfields, one pro, one anti, both work.) File ticket. Go to sleep.
Receive ticket response, "bug filed, sorry we can't fix this for you though". Resign myself to not doing airfield achievements this week. Well, at least everything else works, right? Until today. Tried to find a way around the missing airfield waypoint. Other people in chat try to help (thanks again!), to no avail. Get invited to anti-hub by mistake. Notice that I get daily quests for both sides. Apparently I'm both pro and anti now? Still no airfield.
Leaderboard time rolls around. Hey, where's my reward? Look at leaderboard. Cash in more tokens. Look at leaderboard again. Notice that my points aren't counted. So now I'm out all the Team IM leaderboard boxes for the week too? Was really looking forward to those spotlights and sprays. File another ticket, not much hope though as I hear from somebody they had the same problem in the first week and didn't get it fixed either.
Can anyone offer any insight, tips, help, commiserations, comfort? After two months of being madly in love with this game, I suddenly just want to log out and never play again. (That feeling will hopefully pass, it's just achievements and spotlights after all ... but I was looking forward to those so much, and now it's bugged and seemingly nobody can fix it.) Sorry if this was too long, rambling, or overly dramatic, but the game has been my number one respite from RL stress, and now it seems to be just adding to it.
tl;dr: Can't access airfield. Leaderboard not counting my points, not giving rewards. Super frustrated right now. Anyone else?