Hey, first of all, I'm not angry nor anything. I'm just kind of surprised and disappointed and if I'm writing this is because I don't want this game to lose "the attractiveness" (which I think you have managed to hold pretty well). I just want to understand why with your change of perspective this year, which looked very good to me to not release new heroes every month but more sporadic in favor of other content, have slowed down a lot already.
I remember when you announced the AP3 that wouldn't have one new hero every month but instead we would have new content along with QOLs or other good filling stuff every month. Imo the first two months were VERY good. Then you slowed down arguing that you'd make an awesome Anniversary event (For me it's kind of weird to hear that from you because the events guy and the maps guy is different than for example the power and balance guy and the Dink and those guys) but I mean, it sounded good to me and we had a TOTALLY GREAT Anniversary in which I was truly happy and grateful to you because all my friends from the "old days" were back and we were having tons of new people and we would play hours and hours each day.
Later we had 2 weeks of relax and that was good and needed I must say. But then we had more "relax weeks" which was kind of "hey, but we are back already, Devs, where are you?" Fortunately we had Ultron and those great gifts from the Anniversary to at least "work on something". But then, nothing...
Yeah, new costumes are cool, yeah, the avengers tower new look is totally gorgeous but does that mean that that's what we should expect from each month? A chapter visual rework, a few costumes OR a Hero?
Things like the Danger Room Scenarios are awesome and things like the DCL are vital improvements for the game. But now you have to hold the community together. Release more content that you can "touch" not only behind the curtain like you say, bring back the codes or something.
Please, don't slow down. I go online and we are normally 3 or 4 in my supergroup which is very very sad for me to see but I don't blame them.
My suggestion is make kind of a mix from the previous years and this one. Don't stop releasing new content of heroes/maps/codes/whatever and work on awesome things like the DCL and revamping every chapter at the same time. I remember that in the old days you used to have your big plans like the raids or The Age of Ultron and while we were stoked for those things, we would also be getting new exciting content each month. If now we have to be waiting 2 months for something awesome to come out with nothing else new to play, it's hard for many. Just think about it please. I love this game, its community and the devs too much!!